FREQUENTLY ASKED QUESTIONS
ABOUT GOEXAM SOFTWARE PRODUCTS
- How can GoExam help me pass my certification exams?
- Is there a money back guarantee?
- Where do GoExam practice tests come from?
- What is the GoExam privacy policy?
- What is the GoExam technical support policy?
- How do I contact technical support?
- Which platforms are supported?
- I think I found an error in a test question - where do I send it?
How can GoExam help me pass my certification exams?
GoExam provides the highest quality practice tests and exam simulators. Every question includes detailed information to help you learn the material. By simulating the testing environment, you will be ready for the real thing! Practice tests are most successfully used in conjunction with other types of training, such as self-study or classroom work.
Do you guarantee your products?
Yes - of course! We only work with partners who stand behind their products. See our guarantee page for full details.
Where do GoExam practice tests come from?
GoExam certification tests come from several carefully chosen partners. We pick only those companies that offer high quality tests, a guarantee, and a broad selection of certification exams. From time to time we may change partners, but these are always our criteria. We will always support you in any transactions you undertake with our partners.
What is the GoExam privacy policy?
Anventure's web sites, including GoCertify.com and GoExam.com, and our partners feel very strongly about protecting our customers privacy. All personal and ordering information will be encrypted when transmitted over the public Internet. We will not give out your information to anyone else.
What is the technical support policy?
GoExam will provide, free of charge, technical support (via email and this Web page) for the practice test engine, and test questions/updates, for a period of 90 days from the date of purchase. We will contact our various test partners on your behalf for assistance as needed.
How do I contact technical support?
First check the FAQ for the answer to your question. If you still need help, contact us via email within 90 days of the date of your purchase. You can also write or call:
Anventure
Att: GoExam support
2448 Vincent Road
Winston-Salem, NC 27106-9794336-923-0066 (Eastern Time, 9-5 Mon-Fri)
Which platforms are supported?
Many of our products will run over the Web using common browsers. CD-based and downloadable tests run on Windows platforms.
I think I found an error in a test question - where do I send it?
Send it to GoExam.com support and we will look into it.